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Does INFINITY Cloud store screenshots and manually recorded videos to save phone space?
No, INFINITY Cloud only stores event-based recordings. Screenshots and manually recorded videos are saved directly on your phone.
Can INFINITY Cloud record continuously?
INFINITY Cloud stores videos triggered by specific events or movements, not continuous recording.
I purchased an INFINITY Cloud subscription, but videos aren't being saved. What should I do?
Please ensure that Motion Detection is enabled on your device. This feature is required to trigger event-based recording.
If I try the 7-day trial, will I be charged for the subscription?
No, you won’t be charged if you cancel before the trial ends. You’ll only pay if you choose to continue after the trial period.
Are subscriptions set to auto-renew?
Yes, subscriptions are set to auto-renew for your convenience, ensuring uninterrupted access to INFINITY Cloud services. However, you can disable auto-renew at any time in your account settings to avoid being automatically charged for the next bil
If I cancel my subscription, will I lose access to services immediately?
No, when you cancel, you'll retain access to INFINITY Cloud services until your subscription's end date. However, the subscription will not renew, and you’ll need to purchase a new one if you wish to continue using the service.